Venue Security, The IAVM Podcast Series: Cyber Resilience, the Human Factor and Reducing Risk

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In this episode of Venue Security, The IAVM Podcast Series, Andy Jabbour talks with Ross Girouard, Assistant General Manager, Credit Union of Texas Event Center, an over 6,000 fixed-seat multi-purpose indoor arena located in Allen, Texas, north of Dallas, and Michael McDermott, City of Allen, Texas.

In the discussion we address:

“If you have a busy IT guy during the event, you’ve got a problem…”

Michael McDermott, during our podcast

“Cybersecurity has to be part of your everyday team”- Michael McDermott, during our podcast

Ross Girouard , during our podcast
  • Phishing and common Concerns
  • Venue-specific cybersecurity considerations
  • Cyber Resilience! 
    • Network Segmentation! 
    • Phishing Simulation! 
    • Contingency Planning! 
    • Relationships & the Human Factor! 
    • Understanding risk, risk prioritization and risk management! 
    • Balancing convenience and security
  • Arena football war stories
  • The criticality of communications
  • More!

Venue Security, The IAVM Podcast Series is our newest podcast as Gate 15’s founder and Managing Director, Andy Jabbour, hosts short interviews with venue safety and security experts from the International Association of Venue Managers’ (IAVM) Venue Safety and Security Committee (VSSC) and other special guests from the IAVM community.


Read more about Gate 15’s full podcast menu at our Podcast page. You can subscribe and enjoy all the Gate 15 Podcasts on AppleSpotify, as well as most other locations. Week-to-week and month-to-month, you can hear and learn more about our all-hazards threats, risks, mitigation and other issues impacting homeland security risk management from our team as well as our regular and special guests. The full podcast menu includes:

  • The Security Sprint is our weekly rundown of the week’s notable all-hazards security news, risks and threats and some of the key focus areas for organizations to consider behind the headlines. Gate 15 team members discuss physical security, cybersecurity, natural hazards, health threats and other issues across our environment.
  • Nerd Out! Security Panel Discussion, moderated by Dave Pounder, focuses on physical security topics including terrorism, extremism, hostile events, and other pertinent topics.
  • The Gate 15 Interview, is a monthly interview between Gate 15’s founder and Managing Director, Andy Jabbour and guests from throughout the homeland security risk management community addressing a wide range of all-hazards topics and issues.
  • Venue Security, The IAVM Podcast Series is our newest podcast as Gate 15’s founder and Managing Director, Andy Jabbour hosts short interviews with venue safety and security experts from the International Association of Venue Managers’ (IAVM) Venue Safety and Security Committee (VSSC) and other special guests from the IAVM community. 
  • The Cybersecurity Evangelist, with Jennifer Lyn Walker, is a cybersecurity-focused discussion with Jen and invited guests. This is presently a Gate 15 special podcast and occasionally is updated on our Gate 15 podcast channel.
  • The Risk Roundtable, was a monthly discussion among our team and occasional guests exploring the all-hazards threats and risks impacting the United States and internationally. This was suspended in September 2023.

We hope you’ll subscribe, listen and share your ideas and other feedback! Reach out to us on Threads,  LinkedIn, via email at: [email protected], and also o

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